Qwest and their continued efforts to #Fail

Earlier in the month I wrote about our ongoing problems with Qwest during our move, and how Qwest continued to fail. Our bill last month was $256. About $100 more than usual (for phone, internet and Directv w/HD and DVR). $32 of it was part of our MLB Extra Innings package, so about $68 higher [...]

Qwest continues to be made of fail

Monday morning I called Qwest to again complain about the whole modem issue. I had an e-mail confirmation stating that the modem would be here on Friday, and of course it wasn’t. I talked to someone who I felt was somewhat condescending about the fact that I was really pissed about their oversight, but in [...]

Yes, Qwest, you’ve pissed me off

We’ve been using Qwest internet and phone for the past five years. In general, we’ve been very happy with them. We’ve never had any phone issues, and we’ve had a couple of internet outages that were brief. I’m very much anti-Comcast because of past experiences with them, so switching to them is NOT an option. [...]